Owner Onboarding Checklist

Owner Onboarding Checklist

In order for us to best represent you and your home, we need to get to know your property as well as possible. Therefore, as part of the onboarding process, there are a few documents we ask you to read/complete (Attributes, Consumables, etc) - these help us to accurately market your home, and to troubleshoot if/when guests have questions.

Some of the specific details of the items in this list will be captured in the Attributes form that you have also been sent. Please go through this list and confirm everything is in place prior to us listing your property and chat to us about any questions you may have.

Utilities and Insurance

☐ Internet with Wi-Fi modem (unlimited plan)
☐ Two 8.5kg gas bottles for the BBQ (unless you have an electric BBQ)
☐ Mail redirect in place (if applicable)
☐ Landlords Insurance (specific to holiday rentals)
Most of our owners use BJS Insurance Wonthaggi - (03) 5671 3600
☐ Current Pool Safety Certificate (private pools & spas)

Security and Safety

☐ Key/access card sets
1 x set for guests (unless you have a digital door lock)
2 x complete sets (including all locked cupboards)
☐ Primary keysafe for guests – Kidde S7 (unless you have a digital door lock)
☐ Backup keysafe – Kidde S7 (for emergencies)
☐ Garage remotes x 2 (if applicable)
☐ Lockable cupboard (large enough for all linen & consumables)
Preferably a coded lock, rather than a keyed lock
☐ Mailbox key (if applicable)
☐ Fire extinguisher & fire blanket (stored in the kitchen)
☐ Emergency Contact Numbers + Building Manager/Body Corporate (if applicable)

Children

☐ Porta cot & highchair
☐ Stair guard (for multi-story homes, where applicable)

Furnishings

☐ Bathroom(s) (1 set per bathroom)
☐ Hair dryer
☐ Toilet brush
☐ Small bin & liners
☐ Hand Soap (for basin)

Laundry

☐ Washing machine
☐ Clothes dryer
☐ Clothes horse
☐ Iron and ironing board
☐ Vacuum cleaner (bagless)
☐ Mop, bucket & broom
☐ Hand Soap (for trough)

Consumables

Please refer to this article on Consumables for further information.

Bedroom(s)

☐ Blanket (1 per bed)
☐ Doona (1 per bed)
☐ Hangers (6 per bedroom)
☐ Pillows (2 per person) i.e. a Single bed requires 2 and a Double/Queen/King bed requires 4 pillows
☐ Bedside lamp with globes (2 per room)
☐ Mobile oil heater and pedestal fan – 1 per bedroom (unless there is a ceiling fan and/or a wall mounted reverse cycle air conditioner)

Dining Room

☐ Enough seating for the capacity of your home (can include dining table & bar stools)

Living Room

☐ A selection of card & board games
☐ Some books & magazines
☐ A smart TV (or Apple TV/Google Chrome, etc) for guests to connect to subscription services (using their own logins)
☐ Blanket (1 per sofa bed)
☐ Doona (1 per sofa bed)

Kitchen (min quantities 1.5 per person)

☐ Crockery (dinner plates, side plates and bowls)
☐ Cutlery (knife/fork/spoon/teaspoon)
☐ Coffee mugs, small tumblers & large tumblers
☐ Some children’s plastic crockery, cutlery & cups
☐ White Wine glasses, Red Wine glasses & Champagne Flutes (1 per person)

Kitchen (Utensils, etc)

☐ Water jug
☐ Kitchen bin
☐ Knife set (set of 4+ knives) & knife sharpener
☐ BBQ cleaning wipes/spray/utensils
☐ Spatula, wooden spoons x 2 & tongs x 2
☐ Mixing bowl set, strainer/colander
☐ Can opener, bottle opener/corkscrew
☐ 2+ Chopping boards - poly or timber
☐ Grater, peeler & scissors
☐ Serving platters, salad bowls, salad servers & whisk
☐ Cheese knife set, storage containers & ice tray(s)
☐ Spare light globes, matches/lighter/ignitor
☐ Hand Soap (for sink)

Consumables (refer to Consumables for a list of required items)

Kitchen (Pots & Pans)

☐ Frypan (1 x large & 1 x small)
☐ Saucepans (min 3)
☐ If you have induction cooktop, ensure all of these are the appropriate type
☐ Roasting dish / baking trays & pizza trays

Kitchen (Appliances)

☐ Fridge/freezer, oven & cooktop
☐ Dishwasher
☐ Toaster, electric kettle
☐ Coffee machine (pod machines are best)
☐ Microwave
☐ Air fryer, sandwich press, blender, rice cooker (all good to have, but not essential)
☐ Dustpan and broom

Refer to the Consumables and Linen articles for further information about what consumables & linen you’ll need, setting up your consumables/linen cupboard, labelling linen and how we deal with restocking consumables.


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